WCLI-EL 00021 Human Resource Management

WCLI-EL 00021 Human Resource Management

The following is the course description for the Human Resource Management Course:

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has impacted those who are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants with those skills and assist them with certain Human Resource situations.

Course Objectives:

• Describe the implications of different aspects of Human Resource Management on your daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees’ health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline and termination
• Evaluate some of the strengths and opportunities for Human Resources in your own workplace
• Identify three areas for further development within the Human Resources field as part of a personal action plan

Course Core Competencies:

Module 1: Human Resources Today

Topic A: What is Human Resources Today?

Topic B: Key Factors Influencing Human Resources Today

Topic C: Growth in Human Resource Management

 

Module 2: Recruiting and Interviewing

Topic A: Get Good at Interviewing

Topic B: Interviewing Fairly

Topic C: The Best Way to Interview

 

Module 4: Retention and Orientation

Topic A: Getting Off on the Right Track

Topic B: Creating an Engaging Program

Topic C: Using an Orientation Checklist

 

Module 5: Following Up With New Employees

Topic A: Checking In

Topic B: Following Up

Topic C: Designing the Follow-Up Schedule

 

Module 6: Workplace Health & Safety

Topic A: Understanding Your Role and Responsibilities

Topic B: Understanding Local and Industry Specific Rules

Topic C: Training for Managers

 

Module 7: Workplace Bullying, Harassment, and Violence

Topic A: Definitions

Topic B: Costs to the Organization

Topic C: The Manager’s Role

Topic D: An Employer’s Responsibility

Module 8: Workplace Wellness

Topic A: Wellness Behaviors

Topic B: Wellness Trends

Topic C: The Case for Wellness

 

Module 9: Providing Feedback to Employees

Topic A: Feedback Model

Topic B: The Feedback Sandwich

Topic C: Encouraging Growth and Development

 

Module 10: Disciplining Employees

Topic A: The General Discipline Process

Topic B: The Progressive Discipline Process

Topic C: Having Discipline Meetings

Topic D: Following Up

 

Module 11: Terminating Employees

Topic A: Documenting Events

Topic B: Making the Decision

Topic C: Communicating the Decision